Help centre

How can we help?

Find the next step for common MapLeaf marketplace tasks.

Your account

Use Account to manage your profile, locations, security, verification, and notification preferences. If you cannot sign in, start with the password-reset flow.

Buying and discovery

Browse listings by category, location, condition, delivery options, and price. Open a listing to save it, contact its seller, make an offer where enabled, or report a concern.

Selling

Start in Sell, save a draft, add supported images, complete the category-specific fields, and publish when the listing meets the displayed requirements. Manage existing listings from My Listings.

Orders, messages, and reports

Signed-in users can review Messages, Offers, and Orders. Use the Report action on a listing when marketplace activity needs moderation review. Production payments remain unavailable.

Accessible and human support

Verification and AI assistance are never the only way to get help. Submit a protected support request for an accessible or manual path.

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